FAQ

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a) A Port Community System (PCS) is an electronic platform which integrates the multiple Systems operated by a variety of organizations (public & private) that make up a seaport, airport or inland port community. It is a single window for the ports of Djibouti as it is shared in the sense that it is set up, organized and used by firms in the same sector – in this case, a port community. A PCS optimizes, manages and automates smooth port and logistics processes through a single submission of data and by connecting transport and logistics chains.

b) Djibouti Port Community Systems (DPCS) is a subsidiary of Djibouti Ports & Free Zones Authority (DPFZA) through Great Horn Investment Holding (GHIH). DPCS been spurred by the current lack of IT solutions to coordinate the different processes linked to importing/exporting through the ports, airports, rail and corridor. Its product, the Port Community System aims to leverage technology to simplify, connect and streamline those processes.

c) Globally and historically, PCS solution implementations have been led by the Port Community, which includes primarily the Authority, Customs and the Shipping Association. This is based on the fact that the efficiency, productivity and attractiveness of a country’s ports are a strategic asset that are continually being improved upon whether by physical infrastructure, ICT or by improvements in port processes as it relates to Cargo and documentation logistics.

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a) The PCS and Customs Solutions will be integrated to provide seamless transactions for Cargo Processing. eSAD Declarations will be sent to Customs' SYDONIA World and Manifests will be sent to the PCS.

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To create a dpcs account, you must download the user registration document. Once you complete, you contact our business team at [email protected]

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Just fill out our Forgot Your Password form and an email with a password reset link will be sent to the email address with which you registered.

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It takes two to five minutes for creating an account.

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